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Review of Cookie Casino (2022)

Michael Dreher

April 19, 2021

18 min read

CasinoNow Switzerland pays great importance to the objectivity and independence of all our reviews and guides. We believe that only honest reviews are worth the time of our readers. Therefore, although we cooperate with some partner companies, you can always be sure that all our reviews are completely impartial.

Casino Rating


5 / 5

Casino Rating

Review and rating of scores is carried out according to many criteria. To evaluate online casinos, their reliability and safety, license, convenience, popularity in a particular country, the payment methods offered and the variety of game developers are checked.


There are many, many online casinos where you can play your favorite gambling games. The iGaming industry has exploded, and the number of online casinos followed suit. That being said, here at CasinoNow we strike to provide reviews for the best Swiss online casinos that the internet has to offer. And one of these casinos is Cookie Casino.

Cookie Casino has some fantastic bonus offers, as well as a plethora of fun gambling games for the players. The overall outlook of the casino is friendly and inviting, and you’re almost guaranteed to have a fun time when there. That said, feel free to read the rest of our review to learn more about cookie Casino.

General Information on Cookie Casino

Cookie Casino is a relatively new online casino. So, this means that the players haven’t yet had a chance to perform in-depth tests on what the entire Cookie Casino experience is all about. It’s registered by the Malta-based company N1 Interactive LTD – which runs a handful of other popular online casinos as well.

So, the fact that the company behind Cookie Casino is registered in Malta means that Cookie Casino holds a license by the Malta Gaming Authority – one of the most authoritative organizations in iGaming, which adds another layer of credibility to Cookie Casino.

Table of Content

  1. Advantages and Disadvantages of Cookie Casino
  2. Bonus Offers of Cookie Casino
  3. Security and Fairness of Cookie Casino
  4. How to Start Playing in Cookie Casino
  5. Platforms and Mobile Gaming
  6. Games Variety with Cookie Casino
  7. Cookie Casino Software
  8. Deposits and Withdrawal
  9. Customer Support at Cookie Casino
  10. Responsible Gaming
  11. Cookie Casino User Experience
  12. Other Products of Cookie Casino
  13. Cookie Casino – Conclusion

Worth knowing about the operator of the site

Support24 hours
LanguagesEnglish, Polish, German, Finnish, Norwegian, French
LicenseMalta Gaming Authority
CurrenciesEuros, US dollars, Canadian dollars, Norwegian kroner, Polish zlotys, New Zealand dollars
Customer support24/7
All games2000+

As every other online casino has its strengths and drawbacks – so too does Cookie Casino. Here’s our list of some of the biggest advantages and disadvantages of this casino.


  • There are several handsome bonuses that you can get. And this goes especially for the new players among you – as there is a €100 deposit match bonus alongside 120 free spins for some of the casino’s most popular slots.
  • A huge selection of games – including table games, card games, live games, slots, and others.
  • A friendly, inviting atmosphere for every single player.
  • Licensed by the Malta Gaming Authority – certifying that the casino is legit.


  • Customer support could do better.
  • There are some reports of shady activities that you need to consider.

As we have touted in the previous sections of this CasinoNow review – Cookie casino features some exciting bonuses. First in line comes the deposit match bonus. It’s a 100% deposit match up to €100 – which means that if you deposit €100, you will get another €100 of money that you can play with.

Alongside this, you will also get 120 free spins for the website’s slots. There’s also a second deposit match bonus – of 50% up to €100 including 100 additional free spins. You’ll get 30 free spins every Tuesday – and also some nice VIP rewards if you prove your loyalty to the casino by playing often.

Loyalty and VIP program

The last section ended with the notion that Cookie Casino will reward you for your loyalty. The more you play, the bigger the rewards that you will reap. There are thirty levels on the VIP bonus ladder that you can climb – and this is represented in a fun way as if you’re climbing a hill, tasting delicious cookies on the way to the top.

Each level is represented by a particular kind of cookie – including cheesecake, éclair, baklava, strudel, and others. The first ten cookies will bring you various numbers of free spins. After the tenth level – you will be rewarded with particular sums of money. If you manage to reach the final, thirtieth level on the VIP ladder – you will be rewarded with an incredible €100,000!

Cookie Casino is licensed and regulated by the Malta Gaming Authority – one of the biggest names in iGaming regulation. This gives Cookie Casino credibility. That being said, the software developers on the platform are outstanding – some of the biggest brands on the internet.

Some of the software providers at Cookie Casino are Red Tiger Gaming, Amatic Industries, Endorphina, Yggdrasil, NetEnt, Evolution Gaming, and others. These software providers are known for not only the immense quality that their products feature – but also of the legit RNG systems implemented behind the products. You can feel safe in knowing that the games on Cookie Casino are fair.

Here’s the full CasinoNow list of steps you need to take to play at Cookie Casino:

Register an account on the platform and confirm your registration

You will need to write some personal information and then you will need to confirm the registration by clicking the appropriate link that you will get on your email.

Make a deposit

Pick any of the several deposit methods that you can use at Cookie Casino and deposit a sum of money to play with.

Don’t forget to claim the bonuses

be sure to read the promotions section on the platform.

Pick any game

that Cookie Casino has on offer and start playing.

Platforms and Mobile Gaming

Desktops and laptops still reign supreme in the iGaming market. However, mobile devices are on the rise in terms of popularity and frequency of use. There are hundreds of thousands of players that use their mobile devices to gamble online.

Having said back, Cookie Casino, being a relatively new online casino, has implemented mobile gaming functionalities as well. You will be able to play here on a plethora of mobile devices – including Android and iOS devices, among others. And the entire switch is seamless – the HTML5 compatibility means that you won’t notice any difference between the conventional and the mobile gaming products at Cookie Casino.

Cookie Cutter has a big variety of games that you can play. Also, they are made by some of the biggest names in iGaming – including NetEnt, Red Tiger Gaming, Amatic Industries, Betsoft, and others. The games are all easily accessible for the Swiss players – you can find whatever it is that you want to play immediately.

There are slot games, roulette games, blackjack games, live games, etc. Multiple versions and variants of the games are also available – helping you spice things up should you get bored. Below you will find our lists of some of the most popular games that are available at Cookie Casino.

There is a fantastic list of slots at Cookie Casino. This is arguably the casino’s strongest suit. The games are developed by Red Tiger, Betsoft, Microgaming, NetEnt, and other industry giants – so you know you will have a fun time. Here’s our list:

Popular SlotsPreviewRTPCasino Software
Book of Dead96,21%
Troll Haven96%
Valley Of The Gods96,2%
Great Rhino96,5%

The games themselves feature an RTP rate set at around 96% – which is above the industry standard. But, best of all, they are very fun to play. Feel free to play a demo as Cookie Casino gives you this option to try the slots without having to pay any money in the process.

There is also a big variety of table games that you can play in Cookie Casino. Some of them are roulette, baccarat, blackjack, and others. Feel free to peruse our list below on some of the must-play fun table games at Cookie Casino.

Popular Table GameRTPKey FeatureSoftware
Multihand Blackjack99,60%High RTP
Double Ball Roulette94,67%Double chance to win
Caribbean Poker94,78%Entertainment version of poker
Classic Blackjack Gold99,42%Super mobile game
Lightning Roulette97,30%Great animation

As you can see, there are several variations of the most popular table games – roulette arguably being the most popular among them. And most of the table games, especially the live games, are created by Evolution Gaming – a giant in iGaming. Feel free to try playing some of the available table games for free – as a demo version is available for all of them.

Many of the available table games also fall into the category of live games. Players in Switzerland enjoy playing such games – and what these games offer is a live dealer guiding you through each round of each game that you’re willing to play. Most of these games are created by Evolution Gaming, which is hardly a surprise given the reputation for putting out stellar games that this company has.

So, you can play games like American Roulette, Arabic Roulette, Dream Catcher, Speed Roulette, Double Ball Roulette, Super Sic Bo, and many others. These games exude quality and the dealers are top-notch professionals. They also have various special rules to keep things fun – as well as different RTP rates.

As is the case with most online casinos, there are differences in the betting limits in the games that Cookie Casino providers. What we can say is that this casino is great for the players – no matter what their level of risk tolerance. There are games for high rollers and thrifty players – and in-between.

For example, the betting limit for the slot game Ark of Mystery is 0.20 coins up to 100 coins – if you cover all the pay lines with the biggest bet. Various table games have various betting limits. Certain roulette games have 0.1 to 200 coins limits. There are blackjack games that have a 1-10.000 coins limit. So, no matter who you are or what your gambling preference is – you can find your type of game at Cookie Casino.

The casino software consists of the products of various developers. Most of the products available to play at Cookie Casino are outright fantastic. The software developer is one of the core most important pieces in the iGaming formula – so here are some of the most popular brands that you can find at Cookie Casino.

#Best Casino SoftwareKey FeatureNumber of GamesPopular Slots
1Best choice of games700+Tomb Raider, Supernova, Moby Dick
2First-class software200+Narcos, Dead or Alive 2, Starburst
3Exciting live casino150+Wolf Gold, Hot Safari, Super Joker
4Exciting jackpots70+Spina Colada, Vikings Go Wild, Multifly
5Super mobile games40+Book of Dead,Hugo, Legacy of Dead

The software developers that are available at Cookie Casino are of stellar quality. This means that the products that you will get to use – i.e. the games that you will get to play – will be very fun and exciting, and highly rewarding. Feel free to see what some of these developers have to offer.

Deposits and Withdrawal

The deposit and withdrawal methods that a casino offers are very important to the player. The same goes for players in Switzerland. The higher the variety of payment methods – the better. The methods themselves differ in the fees for their use, the speed of use, and their availability. Having said that – here’s our CasinoNow table of the payment methods at Cookie Casino:

Payment methodTypeDeposit timeWithdrawal timeDeposit limitWithdrawal limit
Bank transferInstant1-5 days€ 20 – 1000€ 500 – 4000
Credit cardInstant1-3 days€ 20 – 4000€ 10 – 4000
CryptocurrencyInstantInstantMin. 0,003 BTC0,003 – 2 BTC
eWalletInstantInstant€ 10 – 4000€ 20 – 4000
Prepaid cardInstantInstant€ 20 – 1000€ 10 – 250

As you can see, there are several different payment methods that you can use both for making deposits and withdrawals. Some of them have instant deposit and withdrawal times. The limits also vary – and some methods that you can use for deposits can’t be used for withdrawals. Overall, we’re quite pleased with the available payment methods at Cookie Casino.

There are various methods that you can use to contact Cookie Casino customer support in Switzerland. First of all, you can use the telephone route –to get instant solutions to your potential problems. If you don’t want to speak then you can use the live chat contact method. This is a very speedy way to resolve things. Finally, you can use e-mail for contacting customer support.

Now, we have to say that there are several negative reviews about Cookie Casino’s customer support in that it’s neither friendly nor professional. Personally, we at CasinoNow haven’t had a bad experience with it – though we urge you to be careful when using its services.

Responsible Gaming

Responsible gaming is a priority for the staff at Cookie Casino. This means that they will give you an option to create a self-exclusion list, as well as allow you to set customized deposit limits.

You can also gain access easily to some of the world’s biggest responsible gaming organizations, including Gambling Therapy, Gamcare, GamAnon, and a few others. If you happen to feel that you’re endangered by gaming addiction – you can feel free to contact these organizations and they will help you out. Also, make sure to contact the staff at Cookie Casino and they will add you to the exclusion list so that you will be prevented to play in this casino.

The user interface at Woo Casino is excellent. Everything is where it should be – you can gain immediate access to the games that are neatly organized in different categories based on their types.

Also, if you wish to register an account here, the entire process is as straightforward as it gets. You just the registration button and a new menu pops out. Write the information required and you’re all set.

Cookie Casino offers a fantastic user experience. This is due to the quality of the software behind the platform. The registration process is simple and easy to go through for Swiss players. We’re confident to say that you can go through it in a matter of minutes, no matter who you are or what your computer knowledge is.

The games are readily available – and they are showcased in a handful of neat categories. There’s a category that covers all the games – and there are categories for the roulette games, the live games, the blackjack games, the new games – and games by the software provider. This means that you won’t have any issue in finding the right game for you in a matter of seconds.

There is also a helpful FAQ section at Cookie Casino – giving answers to some of the most frequent questions that Swiss players tend to ask. The website itself features a beautiful design – and it’s compatible with various mobile devices as well.

Player comment:

Sommer Mann from Canada: “Haven’t been playing very long, but I am having a good time on the site. The variety of games are good and the bonuses are generous. The mobile interface is great, however I would have liked the convenience of an app”

Currently, the main products that Cookie Casino offers are various gambling games – to the tune of slots, baccarat games, roulette games, blackjack games, live games, and others. There are no sports betting rooms or poker rooms for the time being.

But this doesn’t mean that Cookie Casino won’t begin featuring some exciting new products soon for the players in Switzerland. We can only expect that their offer will improve with time – and that players will be able to enjoy a huge list of new games and products that they can play.

We have seen that Cookie Casino has some fantastic games. There are hundreds of different games – and most of them are slots. The live gaming section is fantastic with the Evolution Gaming products. The more you come to Cookie Casino, the more you will like it.

However, be wary that there are reports of shady activities – as well as reports that the customer support at Cookie Casino is outright bad.

That being said, we still hope that you will come to visit this casino and that you will have a great time playing some of the available games here. Have fun at Cookie Casino!

About the author

Michael Dreher

Michael Dreher is a passionate lover of the casino industry, having seen the entertaining side of the gaming scene from a young age. Born in Switzerland, Michael is an English-fluent casino expert who has devoted his time and energy to understanding the industry, passing on must-have expertise to casino gamers across Switzerland and beyond.